The Best Brilliance Experience

CONFLICT-FREE DIAMONDS

We only source diamonds from ethical mines that comply with the Kimberley Process standards of diamond mining to ensure that every single diamond is conflict-free. We do not buy or sell blood diamonds.

30 DAY RETURN POLICY

Return your purchase for a full refund, or exchange any or all of your purchased items within 30 days of the day that your shipment arrived and was signed for.

ANTI-THEFT LASER INSCRIPTION

All of our diamond are laser inscribed to assure diamond authenticity and protect them against theft.

100% MONEY BACK GUARANTEE

If you need to return your purchase, we guarantee that you will be refunded 100% of your purchase*.

FREE, INSURED SHIPPING

We offer free, insured shipping worldwide, and generally ship orders through FEDEX Expedited Insured Shipping.

DIAMOND CARE GUIDE INCLUDED

We include a diamond guide and care instructions as part of every purchase to help you take care of your beautiful new diamonds and keep them as beautiful as the day you got them.

Learn More

The Best Brilliance Experience

CONFLICT-FREE DIAMONDS

We only source diamonds from ethical mines that comply with the Kimberley Process standards of diamond mining to ensure that every single diamond is conflict-free. We do not buy or sell blood diamonds.

30 DAY RETURN POLICY

Return your purchase for a full refund, or exchange any or all of your purchased items within 30 days of the day that your shipment arrived and was signed for.

ANTI-THEFT LASER INSCRIPTION

All of our diamond are laser inscribed to assure diamond authenticity and protect them against theft.

100% MONEY BACK GUARANTEE

If you need to return your purchase, we guarantee that you will be refunded 100% of your purchase*.

FREE, INSURED SHIPPING

We offer free, insured shipping worldwide, and generally ship orders through FEDEX Expedited Insured Shipping.

DIAMOND CARE GUIDE INCLUDED

We include a diamond guide and care instructions as part of every purchase to help you take care of your beautiful new diamonds and keep them as beautiful as the day you got them.

Learn More

The Best Brilliance Experience

CONFLICT-FREE DIAMONDS

We only source diamonds from ethical mines that comply with the Kimberley Process standards of diamond mining to ensure that every single diamond is conflict-free. We do not buy or sell blood diamonds.

30 DAY RETURN POLICY

Return your purchase for a full refund, or exchange any or all of your purchased items within 30 days of the day that your shipment arrived and was signed for.

ANTI-THEFT LASER INSCRIPTION

All of our diamond are laser inscribed to assure diamond authenticity and protect them against theft.

100% MONEY BACK GUARANTEE

If you need to return your purchase, we guarantee that you will be refunded 100% of your purchase*.

FREE, INSURED SHIPPING

We offer free, insured shipping worldwide, and generally ship orders through FEDEX Expedited Insured Shipping.

DIAMOND CARE GUIDE INCLUDED

We include a diamond guide and care instructions as part of every purchase to help you take care of your beautiful new diamonds and keep them as beautiful as the day you got them.

Learn More

The Best Brilliance Experience

CONFLICT-FREE DIAMONDS

We only source diamonds from ethical mines that comply with the Kimberley Process standards of diamond mining to ensure that every single diamond is conflict-free. We do not buy or sell blood diamonds.

30 DAY RETURN POLICY

Return your purchase for a full refund, or exchange any or all of your purchased items within 30 days of the day that your shipment arrived and was signed for.

ANTI-THEFT LASER INSCRIPTION

All of our diamond are laser inscribed to assure diamond authenticity and protect them against theft.

100% MONEY BACK GUARANTEE

If you need to return your purchase, we guarantee that you will be refunded 100% of your purchase*.

FREE, INSURED SHIPPING

We offer free, insured shipping worldwide, and generally ship orders through FEDEX Expedited Insured Shipping.

DIAMOND CARE GUIDE INCLUDED

We include a diamond guide and care instructions as part of every purchase to help you take care of your beautiful new diamonds and keep them as beautiful as the day you got them.

Learn More

The Best Brilliance Experience

CONFLICT-FREE DIAMONDS

We only source diamonds from ethical mines that comply with the Kimberley Process standards of diamond mining to ensure that every single diamond is conflict-free. We do not buy or sell blood diamonds.

30 DAY RETURN POLICY

Return your purchase for a full refund, or exchange any or all of your purchased items within 30 days of the day that your shipment arrived and was signed for.

ANTI-THEFT LASER INSCRIPTION

All of our diamond are laser inscribed to assure diamond authenticity and protect them against theft.

100% MONEY BACK GUARANTEE

If you need to return your purchase, we guarantee that you will be refunded 100% of your purchase*.

FREE, INSURED SHIPPING

We offer free, insured shipping worldwide, and generally ship orders through FEDEX Expedited Insured Shipping.

DIAMOND CARE GUIDE INCLUDED

We include a diamond guide and care instructions as part of every purchase to help you take care of your beautiful new diamonds and keep them as beautiful as the day you got them.

Learn More

  • Log in or Register
  • education
  • faq
  • about
faq_banner

Customer

Services

Shipping

Over the years we have worked hard to perfect our shipping services, and have made sure that our customers receive their items as quickly as possible. Customer satisfaction continues to be our main concern, which is why items go through a final inspection and approval process before leaving the factory for shipment.

Best Brilliance offers free shipping worldwide, and ships most orders through FEDEX expedited insured shipping. International shipping may be subject to additional fees such as VAT. Delivery of your purchased items will take between 3 to 8 days, depending upon where you live.

PLEASE NOTE THAT HOLIDAYS AND WEEKENDS DO NOT COUNT AS DAYS IN TRANSIT.

Our aim is to ship your order as quickly as possible, however, due to Customs delays, freight carriers' shipping services and other such matters that are out of our control, the statements above regarding shipping are estimations only.

All of our Shipments are fully insured for your purchased amount. Making sure that your orders arrive safely is a top priority, which is why we are happy to work with each of our customers to ensure that their orders are safe. We offer asset protection through a worldwide diamond insurance company when you place an order. You will receive full door-to-door protection for diamonds and jewelry, helping you achieve the peace of mind that you need when your shipments are en route.

Finally, for any additional information or special requests, such as custom shipping time and packaging, please don't hesitate to contact us.

Payments Policy

Customers can purchase Best Brilliance items on eBay using a variety of payment options.

PayPal

Send money easily and securely online using a credit card or bank account. Send money easily and securely online using your credit card or bank account through PayPal checkout.

Major Credit Cards

We accept Visa, MasterCard, AMEX and Discover Card.
*All credit card information is submitted over a secure connection.
Please contact our customer service department here if you have any additional questions.

30 Day Returns Policy

As always, your satisfaction is our utmost concern, and our return policy allows you to return the item for a full refund or to exchange any or all of your purchased items within 30 days of the day that your shipment arrived and was signed for.

To return your product, please send us an email so we will be able to understand your intentions. Returning items must be with their original packaging certificate and paperwork and in the same condition in which they were received.

Receiving a refund on purchased items:

ALL RETURNED ITEMS WILL BE CHECKED BY OUR GEMOLOGIST PRIOR TO ISSUANCE OF A REFUND, usually within 24 to 48 hours.

Tax

Purchases made or picked up in New York State carry local Sales tax. For customers purchasing outside of the United States, please contact your local customs authorities for local duties, taxes and fees that may be charged by your government on incoming packages.

image image image image image image image image

CONNECT WITH US

delivery Tracking

© Best Brilliance 2017

image image image image image